New from Lock Ten Studio

Hand over the house. And every answer.

Handover builds each of your clients a searchable app and a printed binder for their new home. Every appliance manual, every care instruction, every warranty contact, found and organized for you, delivered under your name. Your client gets it free, from you.

Talk to us See how it works

How it works

From your selection list to their front door.

You send in what you already have. The platform does the collecting. You approve what goes out.

Send in the house

A Buildertrend selections export or a spreadsheet. It gets read into a product list by section and room, with the makes and models pulled out, for you to look over and correct.

It goes and finds the documents

Manuals from the manufacturer for each model. Care instructions from the maker, the finish brand or the trade authority. Warranty registration pages, with the terms and deadlines each manufacturer actually states. What it cannot verify, it flags instead of guessing, and nothing publishes until you have accepted it.

Hand it over

Publish, and your client's app is live and searchable that minute. Print the binder from the same content, cover and dividers and page numbers included, and hand it across the counter with the keys.

The office

The other end of the job, off your desk.

Every finished house leaves the same pile behind. A drawer of manuals and install guides, creased, a few of them stained, several of them for a model that got swapped out along the way. Turning that pile into something you would be happy to hand a client is hours of office time: finding the ones that went missing, downloading the rest one PDF at a time, sorting them into an order that makes sense and laying the whole thing out so it prints like a book instead of a stack.

That is the work Handover absorbs. Assembly becomes a review pass, and what your client receives looks like your company produced it on purpose, instead of looking like the drawer it came out of.

The parts nobody in your office does by hand any more:

Hunting down the manual for a model that was ordered a year ago.
Downloading, renaming and filing several hundred pages of PDFs.
Writing care instructions for surfaces nobody in the office is an expert on.
Laying it out so it prints cleanly, with a cover and a table of contents that agree.

The app

One place your client goes with a question.

Instead of the text message to you at eight on a Sunday night. Free to them, on their phone, wearing your company's colors.

Ask the house

How do I clean the counters? The answer comes back written from this home's documents, with the product and the page it came from.

Every manual, in order

Sorted into the same sections as the binder. Tap a product, its manual opens.

Warranty contacts

The trades who worked on the house, with the number right there and a tap to call.

Nothing to sign up for

You add your client. They type their email and the six-digit code we send them. No password, no account, no charge to them.

The answers

It answers from the house's own documents. Or it says so.

Your name is on this. A confident wrong answer about a client's water heater is your problem, not a software company's, so the whole thing is built around not producing one.

Checked before it is shown.

Every answer is audited against that home's actual documents before your client ever sees it. A claim the documents do not support does not get softened, it gets pulled, and the reply becomes a note pointing them to you by name and phone number.

No guessing on the dangerous things.

Gas, electrical, shutoffs, temperatures, cleaning chemicals. If the specifics are not in this home's documents, it refers your client to you instead of reciting the general answer, which is often wrong for the exact model sitting in that house.

The source is on every answer.

Product, model and page number, one tap from the manual itself. Your client can go read the paragraph the answer came from, which is what a good binder always let them do.

You approve the file before it lands.

Sourced documents wait in a review list. Open the PDF, accept it, reject it or upload your own. A document nobody verified never reaches a client.

The binder

The shelf copy, still.

Plenty of homeowners still want the book. It is what most clients picture when you say you hand over a manual, and it is the thing that sits in the kitchen drawer for fifteen years. Handover prints the same content it puts in the app.

Your cover, the home, the owners and the delivery date.
A table of contents with real page numbers, not estimates, and a printed divider for every section.
Laid out for double-sided printing so each manual starts on a fresh sheet, instead of on the back of the last one.
One file to the print shop. Anything that would not print cleanly is listed for you rather than dropped in silence.

Your name on it

Your company everywhere. Ours nowhere.

This is your client relationship. We are not going to put a logo in the middle of it.

The app wears your colors.

Give it your logo and two brand colors once. From the moment your client signs in, the app they carry is in your palette with your company at the top of the screen.

Every printed page is on your letterhead.

The welcome letter, the warranty, the registration guide, the care instructions and the binder cover. All of it comes out looking like your company produced it, because as far as your client is concerned, you did.

No watermark to earn your way out of.

There is no free tier with our name stamped on your deliverable. Builder-first branding is not an upgrade here, it is the whole design.

One home stays one home.

Your client sees their house and nothing else. Your projects are yours, separate from every other builder on the platform.

Why this exists

It started as one binder, built by hand.

Lock Ten Studio is run by the co-owner of a custom home building company outside Washington DC. His company hands every client a homeowner's manual at closing, and for years that meant weeks of work per house: chasing model numbers through the selection sheets, downloading manuals one at a time, writing care instructions, printing and tabbing several hundred pages.

It was the best-received thing the company gave a client and the least sustainable thing it did. So he built the machine that does it, then kept going until it also produced the app. His own company is the first builder running on it. Handover is that machine, opened up.

Where it stands

Straight about the stage it is at.

LiveThe platform is running in production today, with real homes published, printed and searchable.
ComingThe homeowner app is on its way to the App Store.
Not setThere is no price on this page because there is no price yet. It is being worked out as the first builders come on, and you would be talking to the person who decides it.

Questions

Things builders ask.

What does my client have to do?

Nothing before you hand it to them. You add their email address, they get a message saying their home is ready, they type in the six-digit code we email them and they are in. No password, no account to create and nothing for them to pay.

Do I have to gather all the manuals myself?

No, that is the part the platform does. It searches manufacturers for the right document for each model you selected. Anything it cannot verify is flagged for you rather than attached, and you can upload your own PDF for any product.

Whose brand is on it?

Yours. Your logo and colors theme the app the moment your client signs in, and the welcome letter, warranty, care guides and binder cover all print on your letterhead. Lock Ten's name does not appear anywhere your client can see it.

What do I have to send in to set up a home?

Your selections. A Buildertrend selections export or a spreadsheet both work. The list is read into a product list you review before anything is sourced, and you can add or correct products by hand.

Does it only work for houses I just finished?

No. If you can produce the selection list and the documents, a home you handed over years ago can be built the same way. Older homes are usually more work up front because the selection data is messier.

Can it get something wrong?

It can miss, and it is built to miss out loud. A document it cannot verify is flagged for your review instead of quietly attached, and an answer the home's own documents do not support is replaced with a note pointing your client back to you by name. You review every sourced document before a home is published.

Is the app on the App Store yet?

Not yet. The homeowner app is on its way to the App Store. The platform behind it is already running real homes in production.

What does it cost?

Pricing is not published because it is not settled. Handover is early, and price is part of the first conversations. Email info@lockten.ai and you will get a straight answer about where it stands.

Is this the same company as Walkthrough?

Yes. Lock Ten Studio builds software for custom home builders, run by the co-owner of a building company outside Washington DC. Walkthrough: Site Reports is its field-report app, on the App Store and Google Play.

Talk to a person

The next house you finish could hand itself over.

Tell us what you build and how you hand it over now. You will get a real reply about what it would take to put your next client in the app, from the builder who made it.

Email us about your homes

info@lockten.ai