Privacy Policy
Last updated: June 2026
Lock Ten Studio LLC ("we," "us," "our") respects your privacy. This policy explains what information we collect, how we use it, and your choices.
Information we collect
We collect information you provide directly:
- Email address when you subscribe to our newsletter (Lock Ten Field Notes) or contact us
- Account information if you sign up for Walkthrough (name, email, business name) or The Install (name, email, business details provided in the intake questionnaire)
- Payment information processed through Stripe; we do not store credit card details on our servers
How we use information
We use the information you provide to:
- Deliver the products and services you've requested (newsletter, Walkthrough app, The Install setup)
- Respond to your inquiries and provide customer support
- Process payments through Stripe
- Improve our products and communicate about updates or related offerings
Sharing of information
We do not sell your information. We share it only with:
- Service providers who help operate our business (e.g., Beehiiv for email delivery, Stripe for payments, Render for hosting)
- As required by law or to protect our rights
Email communications
If you subscribe to Lock Ten Field Notes or other Lock Ten Studio communications, you can unsubscribe at any time using the link in any email. We use Beehiiv to deliver newsletter content.
Your choices
You can:
- Unsubscribe from any email communication using the link in the email
- Request access to or deletion of your information by emailing josh@lockten.ai
- Decline to provide information, though some features may be unavailable as a result
Data security
We take reasonable measures to protect your information, including encrypted transmission (HTTPS) and access controls. No method of transmission or storage is perfectly secure; we do our best.
Changes to this policy
We may update this policy from time to time. The "Last updated" date at the top reflects the most recent revision.
Contact
Questions about this policy or about how we handle your information: josh@lockten.ai
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